Assertive women perceived negatively in business

To groom women for top positions, offer them the coaching, mentoring, and career opportunities that develop leadership potential

Assertive women perceived negatively in businessAs a speaker at business conferences, I've addressed organizations around the world, and I've seen the genuine commitment that many companies have made to develop the leadership abilities of female employees and to create workplace environments with family-friendly policies and flexible work arrangements – all in hopes of attracting, retaining and grooming women for top…

How to use the ‘Rule of 3’ to make better hiring decisions

Striving for three final candidates allows hiring committees to keep an open mind, test for fit and plan for imperfection

How to use the ‘Rule of 3’ to make better hiring decisionsIn The Secrets of Great CEO Selection, Ram Charan advises hiring committees to keep an open mind, test for fit and plan for imperfection. One of the organizations I'm involved with just concluded a chief executive officer selection process so this topic is fresh in my mind. I learned how important it is to enter the…

Why companies can’t be honest with their employees

Doublespeak protects a company's image

Why companies can’t be honest with their employeesYou're summoned to your boss's office and told that you've been "selected out." Strange words. What do they mean? "Selected" sounds positive. But "out"? That's clearly a negative and confusing word. Together, both words are perplexing. An optimist may interpret it as sort of a promotion. A skeptic is worried. The term "selected out" is…

Painful lessons in effective leadership

The mad and the bad have no place in any organization

Painful lessons in effective leadershipI had just joined a factory in England’s industrial heartland and my new Managing Director – let’s call him Neil – was five foot two, 240 pounds of explosive malevolence. He was an ex-purchasing director whose winning formula was to squeeze his miserable suppliers into penury, and he was honing his approach with his new…

Changing behaviour starts with a look in the mirror

Radical change, or change to please someone else, rarely sticks

Changing behaviour starts with a look in the mirrorJerry started smoking when he was in Grade 5. Over the course of his life he has tried many times – once when his uncle died from lung cancer – to give it up. Then, one morning, at the age of 37, Jerry woke up feeling like an old man. He stubbed out his cigarette,…

Perfectionism is a form of theft

Attempting to make everything perfect steals time from your clients, your employer, your family and yourself

Perfectionism is a form of theftFor her entire career, Phoebe has really struggled with how to manage her time. She has a great attitude and the quality of her work is first-rate, but it seems to take her twice as long as anyone else to bring a project to completion. Recently she moved into a new role, replacing someone who…

Emerging from the swamp of dysfunctional business relationships

Anyone who tells you that they have a magic bullet, silver or otherwise, for complex and systemic problems belongs in a travelling fair

Emerging from the swamp of dysfunctional business relationshipsAs I looked round the room at my executive team, the acid in my stomach got worse. Dave, our Operations VP, was convinced that Erica from Finance was out to get him: ‘you watch what happens at the end of the quarter, she squirrels the provisions away and makes me look bad, she wants to…

The world needs fewer leaders and more good managers

Management is responsible for turning a leader's vision into reality

The world needs fewer leaders and more good managersBusiness and management guru Henry Mintzberg argued a few years ago that businesses are asking for trouble because of their penchant for separating "leaders" from "managers" and placing leadership in a superior role over management. We are suffering, in other words, not from a lack of leadership but from the absence of good management. Mintzberg…

Tips for terminating employees with dignity

Most managers handle the uncomfortable task of terminating employees badly

Tips for terminating employees with dignityMost managers, regardless of level, handle the uncomfortable task of terminating employees badly. The biggest mistake managers make is terminating them in a harsh, unkind and insensitive way. The manner in which employees are fired often fuels lawsuits. Right or wrong, if employees feel that they are being unfairly treated, they perceive it as grounds…

Being a good leader means being a good listener

When you aren’t listening you’re missing an awful lot

Being a good leader means being a good listenerLast week, my friend was lamenting that she was away for her 16-year-old son’s first day of school and wouldn’t be there to pick him up. Obviously, her son doesn’t need his mom there. But driving him home lets her listen to him vent. It gives her insight into what he’s thinking, how he’s doing…
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